Go to the Sequences section of your dashboard and click + New Sequence at the top of this page.
Occasionally they may take up to 60 minutes if there are extreme spikes in simultaneous sequences being sent. We have built our system to be highly scalable and performant while enabling your data to be secure. Typically, sequence stages will take under 5-10 minutes to distribute from the time they are triggered to run. Sequences can be complicated and may be used to perform a significant number of events at a time. We understand that timely execution of sequences is critical to enabling your workflows to operate smoothly. Sequences let you choose when you want to distribute each email while setting conditions on how recipients navigate through the stages of your sequence. Mixmax Sequences allow you to personalize bulk outreach campaigns with the use of emails and tasks. Check out our pricing page for more information. You can find this information in the Sequence List View and Sequence Detailed Report.Sequences are available on the Mixmax Small Business plan and above. Rather they are recipient status that fluctuates and is independent of a time frame. These are not time-based performance metrics. Why did we remove Scheduled (#), Due, Active Recipients, Next Stage Scheduled, and Last Stage from the Reports Section? You can visit a more detailed report of the definitions here. Where can I learn more about the new sequence email performance calculations? You will not be able to access performance data based on previous calculations once rolled out.
Yes, these definitions will be applied to all historical data & saved reports. FAQ: Are these new definitions going to be applied to historical and future data? We will keep you updated on any other improvements that will be included as this date approaches. We will be rolling out phase two changes in summer. Updated sequence email calculations for the Sequence List View and the Sequence Detailed Report, to be fully consistent with the updated metrics launched in Phase 1 Phase 2 ( Sequence List View & Sequence Report Detail) We will be rolling out phase one changes at the end of May. We are temporarily removing the following performance metrics from reports and will re-introduce them at a future date with accurate data: We are removing columns below that are not relevant for historical Sequence performance reporting, but instead are more appropriate when viewed in the context of Sequences List View and Sequence Detailed Report. Removal of select columns in the following sequence subreport types = domain, recipient, and sequences You can learn more about the email performance calculations in a separate article here. We will be updating our email performance metrics definitions to adhere to industry-standard calculations, making it easier to understand the performance of your sequences. Updated Sequence email metrics definitions (Reports tab only): Of those delivered, how many resulted in a RSVP: Yes.Of those delivered, how many were clicked.Of those delivered, how many were opened.Of those sent emails, how many were delivered.The number of emails sent in the last 7 days.
For example, if my date range filter is set to the last 7 days, for each sequence I will see: Currently, there is a bug due to which the metrics are calculated for an incorrect correct date range. Date range filter bug-fix:įor the Sequences report (in Reports tab -> Report Builder -> Report Type = Sequences), the date range filter will now correctly calculate metrics only for the date ranges selected. See below for details on each of these updates. Standardized the data columns available across the following sequence subreport types: Domain, Recipient, and Sequences.A bug-fix to ensure date ranges are correctly applied when calculating metrics in Sequences reports.Updated sequence email metrics definitions (such as Open %, Reply %, etc) in all of our Sequences reports.Please see below for information on what to expect in each phase, timing, and FAQ. These updates will be rolled out in two phases. These upcoming changes will allow for more consistent reporting within Mixmax making it easier to understand Sequence performance. Over the upcoming weeks, we will be updating how we calculate Sequence performance metrics, to be more aligned with customer expectations as well as make them consistent throughout the product. Mixmax Sequence Analytics Improvements (Coming Soon)
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